1. How to place an order?
1st select the product from the category which is listed on the website then click the 'Buy Now' button. If you wish to add another product so use add-on option then proceeds to the check-out page and fill all the details of the recipient, then make the payment by choosing one payment mode.
2. How can I keep my name a secret to the recipient?
We understand you and assure you not to share your name as a recipient. You can select the surprise option when you fill the details of the recipient.
3. How can I be assured of the product quality?
We will assure you about the product quality. Once we received the order from your side, then it's our responsibility to deliver the fresh products as we tie-up the best vendors in your city.
4. Will my order deliver on-time?
We know how important it is for you but do not worry; your order will be delivered on time. Our customer support always gets in touch with third-party according to the delivery slot and for midnight order we give and take updates from the third party.
5. Can I customize my order?
Yes, you can customize your product via call. Our customer support team will assist you.
6. What is the time of accepting order of same-day delivery?
We accept the product on the same-day till 8:00 p.m.
7. Do you have a midnight service?
Yes, we deliver the product at midnight and the midnight delivery charge is ₹250.
8. What is the date we select for midnight delivery?
For midnight delivery, you have to select one day before the date of your occasion. For example, if your occasion is on 25th Sept, so select 24th Sept.
9. What is the delivery charge of the standard time slot?
We do not charge for standard delivery.
10. How do I know my order is confirmed?
Once order is placed from our website, you will get an email along with order id.